Frequently Asked Questions

If you can't find the answer to your question below, feel free to contact us directly via email at info@village-leisure.com

Games at Intencity

We have a wide variety of games for all ages; there are video games, ticket games and prize redemption games/skill testers.

We can swap bank notes into gold coins, which can be used in all of our games, we also have deals that include time-play and tokens, food and beverage items and show bags that can be paid for with cash or EFTPOS.

Game tickets can be won from all of our ticket games. These can be redeemed at the counter for prizes! Tickets cannot be exchanged back into coins.

Game tickets can be won from all of our ticket games. These can be redeemed at the counter for prizes! Tickets cannot be exchanged back into coins.

The cost of a game will vary however the amount is posted on the front of each game.

Game tickets can be won from all of our ticket games. These can be redeemed at the counter for prizes! Tickets cannot be exchanged back into coins.

Tokens can be used on any video game or ticket game but are excluded for use on prize redemption games and skill testers.

General

Cash/coins are not available when paying with EFTPOS; however there are a number of options available for game play that can be paid via EFTPOS including Token Packages, Eat Drink and Play and Fun Passes.

We can swap bank notes into gold coins, which can be used in all of our games, we also have deals that include time-play and tokens, food and beverage items and show bags that can be paid for with cash or EFTPOS.

Intencity is unable to be responsible for supervising children under 16 and therefore must have a parent or guardian supervising them during the session.

Party Hard

We have three party packages you can choose from:

  • Pack 1: 1 hour game play & 6 tokens per guest - $13pp
  • Pack 2: 1.5 hour game play & 8 tokens per guest - $16pp
  • Pack 3: 2 hour game play & 10 tokens per guest - $19pp

All party packages include unlimited video game play and tokens for the ticket games, skill testers are not included. The birthday person will receive a bonus 200 tickets and complimentary party invitations (provided at the time of booking). Minimum of 8 guests per booking and a $40 deposit must be paid to secure your spot. 

Please call or email your local Intencity store

You will receive full refund for child who doesn’t turn up.

Unfortunately you will lose your deposit. 

All parties include the following:

  • Unlimited game play
  • 200 tickets for the birthday person
  • Party Hard invitations to hand out to all guests
  • Competitions & prize giveaways
  • Lolly Showbags

Party Hard - Catering

No, we do not have a fridge or any facilities for food storage. If you bring food you are welcome to set it up on the party table ten minutes before your party is due to begin.

Unfortunately we are not licensed to offer catering options but you are welcome to bring food for your party.

Guests are permitted to bring any food or drink items you like (excluding alcohol) and set them up on the party table for the duration of your party. Additionally, most locations are near food outlets so you’re also welcome to purchase food from fast food retailers and eat it in the party area during your party.

Yes we do have a knife that is available upon request to cut the birthday cake.

Definitely, you’re very welcome to bring candles for your cake.

Weekday Fun Pass

A Weekday Fun Pass is 1 hour of unlimited video game play, valid Monday to Friday. Each guest will receive 2 tokens to use on the ticket games (skill testers are not included). Our packages start from $10pp. 

 

Not valid Public Holidays and each state government listed school holidays. 

Super Session

Super Sessions give you the opportunity to play unlimited video games for two hours for $15. 

Here are the times for the Super Sessions at your favourite Intencity centres:

 

  • Intencity Albury Saturdays – 9am - 11am Sundays – 10am - 12pm
  • Intencity Epping Fridays – 4pm - 6pm Sundays – 10am - 12pm
  • Intencity Erina Fair Fridays & Saturdays – 5pm - 7pm Sundays – 10am - 12pm
  • Intencity Glendale Fridays & Saturdays– 7pm - 9pm Sundays – 10am - 12pm
  • Intencity Morayfield Saturdays – 3pm - 5pm Sundays - 10am – 12pm
  • Intencity Hobart Sundays – 9:30am - 11:30am
  • Intencity Sunshine Fridays – 4pm to 6pm Sundays – 10am to 12pm

 

Throughout School Holidays Super Sessions run from Monday - Friday 10am - 12 noon and 5pm - 7pm (excluding Intencity Hobart only 10am-12noon)

Intencity Hobart 4-hour Friday

Our 4 Hour Friday sessions are hosted on the first Friday of every month as well as an extra Halloween 4 Hour Friday on the Friday closest to Halloween – see our 4 Hour Friday poster for dates.

These are hosted from 7:30pm until 11:30pm.

The session are $25 per person for 4 hours of unlimited video games and laser tag. This excludes ticket games and prize redemption games; token deals can be purchased for ticket games in conjunction with the session.

Bookings are essential to secure a spot. All bookings are taken by Zone 3 and payment is required at the time of the booking. You can call Zone 3 on (03) 6231 4244.

If you do not make a booking there is no guarantee that there will be a free spot for you or your group as 4 Hour Fridays usually sell out.

If, for any reason, you need to leave the session you will not be allowed back in to the session. No refund will be given.

Intencity Marion - specific FAQs

Gamecards can be acquired at the counter or from the iteller self service machine.

Once acquired a Gamecard can be used to active the machines in the store simply by tapping the card onto the card reader (like paywave) attached to the machine you would like to play. Each game has a coloured card reader; this indicates what kind of game it is.

 

  • Yellow Reader: Indicates a video game
  • Green reader: Indicates a ticket game
  • Pink reader: Indicates a skill tester game
  • Blue reader: Indicates a prize game
  • White reader: Indicates an attraction game (ride)
  • Rainbow reader: Indicates a balance check station

 

We offer two packages at Intencity Marion, Loaded Cards and TimePlay.

 

A Loaded Card is simply loading an amount of money onto a Gamecard and spending it as you go on each game. Each time you tap the Gamecard on the card reader it will minus off the amount shown from the Gamecard and credit you one game. Games can be scanned multiple times for multiple credits. Loaded cards can be shared between one or more people and have no limits on them other than the amount of money loaded. They can be used on every game in the store including all prize games. Loaded cards have no minimum amount that can be loaded onto them and offer bonuses at different load levels called Load and Save. The Load and Save bonus tiers are:

 

Load $20 onto a Gamecard and receive $4 bonus cash for a total of $24

Load $30 onto a Gamecard and receive $8 bonus cash for a total of $38

Load $50 onto a Gamecard and receive $15 bonus cash for a total of $65

Load $100 onto a Gamecard and receive $40 bonus cash for a total of $140

 

A TimePlay card is a fixed priced card that gives unlimited video (yellow reader) and e-ticket (green) card reader games in a set period of time. Though the e-ticket games can be played TimePlay cards do not award any e-tickets or prizes in the store. They are best used for maximising game play. The TimePlay packages on offer are:

 

Pay $20 and get 1 hour of unlimited yellow and green card reader games

Pay $25 and get 2 hours of unlimited yellow and green card reader games

 

We also offer a 30 minute bolt-on package for any TimePlay at $3. This means if you want to extend your TimePlay session longer you can. 

We have a few other deals on offer at Intencity Marion such as:

  • Eat, Drink, Play
  • Show bag Deals
  • Birthday Parties
  • Group Bookings
  • And Monthly Specials

Ask in store to get more info.

With the Gamecard system, we no longer use physical tickets as they are now electronic.

No, they are provided free of charge

Yes, once you have loaded money onto the card it is yours to keep.

The balance of the card expires 12 months from last use.

The cash and e-ticket balance of Gamecards can be checked in-store at our balance check station.

Yes, staff can consolidate two or more cards into one at the counter.

Yes, if you have multiple cards, or a friend wants to share your some of their e-tickets the staff behind the counter can assist. 

At Intencity Marion you can register your Gamecard into our membership program. As a member you get benefits as you go such as:

Bronze member: Load a total of $100 onto your registered Gamecard to permanently receive 10% off all games in the store.

Silver member: Load a total of $250 onto your registered Gamecard to permanently receive 20% off all games in the store plus 1 FREE GAME per week

Gold member: Load a total of $1000 onto your registered Gamecard to permanently receive 30% off all games in the store PLUS 2 FREE GAMES per week.

The totals are accumulative and do not need to be achieved in a single session.

Another benefit of membership is accounts attached to lost cards can be recovered and transferred onto a new card. This means you don’t need to worry about losing your card.